QUEUE MANAGEMENT SYSTEM
The efficient solution for the point of sale/service
Queue management system is a solution that both allows the creation and application of statistical data on the effectiveness and productivity of employees, besides managing the waiting queues in an environment with multiple counters and services.
The queue management system provided by Ztech enables the definition of attendance priorities by services and counters and the control of dropouts, allowing the management of customers flow through waiting queues with the issuing of tickets that define the order of attendance.
The benefit of this type of system is the reduction of waiting times, increasing levels of satisfaction, while reducing operational costs and allowing customers a real-time decision-making.
ADVANTAGES AND BENEFITS
The attendance flow management system enables an increase in the efficiency and optimisation of processes, contributing to the improvement in the quality of service provided and increasing satisfaction.
- Optimisation of resources
- Prioritisation of attendance
- Attendance forwarding
- Minimising waiting times
- Timetable management and centralised status monitoring
- Statistical data on the attendance flow