SINGLE QUEUE

Fast and efficient queue management

Ztech’s Single Queue solution aims to improve service in public spaces making it faster and more efficient.

This solution involves the installation of a screen at the beginning of the queue that warns the customer, through a sound and graphical warning, of which counter is available for service and to which one should he direct himself to.

The solution allows you to customize the channel to the customer image, allowing you to change the logo and layout colors.

Ztech’s service management software allows you to conveniently manage and place the call from the web caller. By opting for the version with integrated content, Ztech software allows the central and remote management of content, with real-time manipulation.

ADVANTAGES AND BENEFITS

With many possible configurations, the customer can choose whether to show only the call at once, or he can opt for a solution with integrated content, such as information ticker and central frame with images and / or videos, thus making his solution more dynamic and appealing.

  • No ticket required
  • Faster service
  • Reduction of waiting time
  • Increased customer satisfaction
  • Improved customer waiting time
  • First come, first served

ADVANTAGES AND BENEFITS

The attendance flow management system enables an increase in the efficiency and optimisation of processes, contributing to the improvement in the quality of service provided and increasing satisfaction.

  • Optimisation of resources
  • Prioritisation of attendance
  • Attendance forwarding
  • Minimising waiting times
  • Timetable management and centralised alarms
  • Statistical data on the attendance flow

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