fila unica

Queue Management System

Queue Management System

Single Queue

Single Queue

Single Queue

Icon fila única / single queue, circulo com desenho de ecrã e chamada de senha

Ztech’s Single Queue solution aims to improve service in public spaces making it faster and more efficient.

This solution involves the installation of a screen at the beginning of the queue that warns the customer, through a sound and graphical warning, of which counter is available for service and to which one should he direct himself to.

First come,
first served

No ticket
requiered

Reduction
of waiting
time

Attendance
faster and
efficient

Increase
customer
satisfaction

No ticket
required

Reduction
of waiting
time

Attendance
faster and
efficient

Increase
customer
satisfaction

fila unica

Single Queue Solution

Single Queue Solution

The solution allows you to customize the channel to the customer image, allowing you to change the logo and layout colors.

With many possible configurations, the customer can choose whether to show only the call at once, or he can opt for a solution with integrated content, such as information  ticker and central frame with images and/or videos, thus making the solution more dynamic and appealing.

fila unica
fila unica

Faster service with no ticket required

The zQueue software allows you to manage and make the call conveniently from the web caller.

Opting for the version with integrated content, zSign software allows you to manage content centrally and remotely, with real-time manipulation.

The zQueue software allows you to manage and make the call conveniently from the web caller.

Opting for the version with integrated content, zSign software allows you to manage content centrally and remotely, with real-time manipulation.

fila unica
fila unica
fila unica

Faster service
with no ticket
required

Faster service with no ticket required

Gestão filas, sistema de senhas, icon circulo com senha

Ticketing
System

System that manages waiting queues in a multi-counter and multi-service environment.

Icon senha virtual, circulo com desenho de telemóvel com senha virtuais no ecrã

Virtual
Ticket

Touchless system, can remove ticket for various services with turn-arrival notification.

Icon Avisos SMS, circulo com desenho de telemóvel e SMS

SMS
Alerts

SMS notification that your turn is coming. A simple solution to make the wait less tedious.

Icon Inquérito de satisfação, circulo com desenho de telemóvel e aplicação para avaliar o atendimento

Satisfaction
Survey

System for evaluating employee performance and customer satisfaction. Fully customizable.

Gestão filas, sistema de senhas, icon circulo com senha

Ticketing
System

System that manages waiting queues in a multi-counter and multi-service environment.

Icon senha virtual, circulo com desenho de telemóvel com senha virtuais no ecrã

Virtual
Ticket

Touchless system, can remove ticket for various services with turn-arrival notification.

Icon Avisos SMS, circulo com desenho de telemóvel e SMS

SMS
Alerts

SMS notification that your turn is coming. A simple solution to make the wait less tedious.

Icon Inquérito de satisfação, circulo com desenho de telemóvel e aplicação para avaliar o atendimento

Satisfaction
Survey

System for evaluating employee performance and customer satisfaction. Fully customizable.

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